Xceedance CEO Arun Balakrishnan tells Carrier Management how the COVID-19 crisis has changed him as a leader

How has the pandemic changed you personally? As a leader? How will it change your company? How should the industry plan to respond to future pandemics? Carrier Management asked carriers, reinsurance and InsurTech leaders how they’ve changed and what’s ahead. Here, Arun Balakrishnan, Chief Executive Officer at Xceedance (pictured), shares his views. He says: “This global pandemic experience…