In an opinion piece in Insurance Day, Justin Davies, Head of EMEA at Xceedance, argues that companies that invested heavily in digitisation before the crisis are now way ahead of the rest.
Although the London insurance market thrives on face-to-face meetings, Justin notes that it has transitioned remarkably well to mass working from home.
Those companies which took digital investment seriously to enable their staff to work flexibly are doing much better than those that were lagging behind before the pandemic struck.
To read the article, click here.