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In an interview with Reinsurance News, Gavin Lillywhite, senior vice president of business development at Xceedance, discusses how data and artificial intelligence are reshaping the MGA business model.
Lillywhite explains that while MGAs have traditionally relied on speed and niche expertise, rising expectations from carriers and brokers are driving the need for consistent, data‑backed underwriting, portfolio management and claims insight, particularly as markets soften.
“There has been much hype around the potential of agentic AI,” Lillywhite said, adding that applied wisely, data and AI can give MGAs “the opportunity to stay ahead of their competitors by delivering superior levels of service and efficiency.”
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In an interview with Reinsurance News, Gavin Lillywhite, senior vice president of business development at Xceedance, discusses how data and artificial intelligence are reshaping the MGA business model.
Lillywhite explains that while MGAs have traditionally relied on speed and niche expertise, rising expectations from carriers and brokers are driving the need for consistent, data‑backed underwriting, portfolio management and claims insight, particularly as markets soften.
“There has been much hype around the potential of agentic AI,” Lillywhite said, adding that applied wisely, data and AI can give MGAs “the opportunity to stay ahead of their competitors by delivering superior levels of service and efficiency.”